Frequently Asked Questions

The Naväge Nose Cleaner is covered by a one-year parts and labor warranty. We will repair or replace any product that malfunctions due to a manufacturing defect within a year of purchase. For service, contact us at, or call (800) 203-6400. Please note that the Naväge Nose Cleaner is not water-proof. The limited warranty does not cover damage caused by:

  • Placing the Nose Cleaner in a dishwasher
  • Using the Nose Cleaner without an unused, genuine Naväge SaltPod capsule
  • The use of harmful additives such as tea tree oil that can cause irreparable damage to plastic
  • Submerging the Nose Cleaner in water
  • Not fully tightening the screws on the battery door
  • Product abuse, dropping, and other accidents